Does the show stage some of this stuff? Sure, but the consequences can be all too real. I hate them so much." A worker at a Retro Fitness had such a terrible attitude that she eventually started dropping f-bombs in front of the incognito CEO, effectively tendering her accidental resignation.
A Boston Market employee was immediately canned after inadvertently confessing to his boss, "I literally hate customers more than anything in the entire world. There have been more than a few occasions when a boss broke cover to fire someone on the spot.
Though the Emmy-winning series conducts reconnaissance of employees and workplaces to look for potentially juicy opportunities, the resulting footage can still prove spontaneous. According to Holzman, the show obviously tries to pick job scenarios with good TV optics, but the bosses don't know "exactly where they're going to go, and they don't know exactly with whom they're going to work, because we want them to an authentic experience." One of the biggest questions people ask is whether the work scenarios the bosses have to engage in are completely staged.
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